The workplace is changing rapidly. It goes through users 40 hours a week helping each other and discussing places they only visit a few times a week with hybrid work. After major changes to remote operations, the virtual transform the physical body by digitizing the status of the work and changing the experience of the workers.
But that does not mean that the office is more important now. It simply means that organizations need to create an workplace where employees feel motivated, productive and safe, no matter where they work. Most importantly, organizations should reconsider the role of the agency in sending specialized staff.
But what does the experience of employees mean in a hybrid workplace? And why would you care?
What is the knowledge of the staff?
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The term employee experience (now EX) refers to the experience that an employee has gained in his or her relationship with the organization since he or she was hired. It’s everything and everything the workplace has always been – start-ups, day-to-day operations, work environment, and interactions with managers and internal and external colleagues. reverse.
Why should you worry about knowing the staff?
Although difficult to measure, employee experience is closely related to the level at which employees participate in their work. In addition, this also affects the performance of the company.
How can ongoing employees influence business benefits? Well, think about it; the organization has leaders who are not committed to improving the hybrid employee experience. This leads to conflicts with the police and has a negative impact on the production of workers. Therefore, this can mean revenue loss and negative outcomes for consumers.
The rule is simple – treat your employees well and you will have good employees, treat them badly and you will get angry reviews on your website! But that is not all. Here are some ways in which having a bad work ethic can make your job worse.
Easy staff
Did you know that workers can not make the American economy $ 350 billion a year? Now think about it, can you get rid of it? Probably not.
Investing in your employees through training and development is one way to make them happy. By giving them the opportunity and the tools to learn and grow on the job, you significantly support them and make more money for your organization.
Accident causes failure
Not only does dissatisfaction make employees less engaged, but employees are less likely to appear in the workplace like happy employees. Inaction can lead to reduced productivity, integrity and growth of a company. That is why it is important to build a good knowledge of the staff that makes the staff successful.
It lowers business reputation
The level of satisfaction of the staff, the collaboration, the collaboration and the discussion informs about your business. Negative employees can make them say or do things that could damage a company’s reputation with customers, potential employees, and competitors.
Knowledge of consumers
Keep in mind that consumers suffer if the experience of employees is not equal. It’s very simple, the staff turns into happy customers. What to do? Well, like Forbes …
79% of employees are engaged in companies with specialized experience for customers
Companies that focus on employee engagement are four times more profitable than those that are not
Companies with the best employees outperform their competitors by 147%.
Negative staff will support higher and lower level employees and serve as advocates for the organization.
Needless to say, it’s time to rethink your approach to heavy users. If you think you have a culture that works well, you should think twice